30 Day Full Returns Policy

Venetian Jewelers 30 Day - 100% Money Back Returns

When you shop at VenetianJewelers.com, we want you to be completely satisfied with your purchase.

We provide a full 30-day, full (100%) money back returns. If you need to return your purchase for any reason, we will be happy to provide you with an exchange or a full refund. To return an item, you must call/email us at 1-866-399-4367 or send us an email (customerservice@venetianjewelers.com) to receive a Return Merchandise Authorization (RMA). Return shipments will not be accepted if you do not have a valid RMA number.

Please note that to be eligible for return, items must be in their original purchase condition, include the original packaging it was shipped with, all accessories included, all product documentation, a valid RMA number, and shipped within 30 days of the shipping date to you.

All returned items will be inspected upon delivery. Venetian Jewelers is not responsible for returned items that are damaged, lost, improperly packaged, or misdirected and we will not issue any credit on them. The Customer is responsible for return shipping and any shipping insurance costs.

Any items that were special ordered, installed, custom made are not returnable.

Return shipments received without prior authorization (RMA) will not be credited. This authorization number must be clearly written on the outside of the box.

Return Items should be addressed to:

Venetian Jewelers California Service Center
910 N. Amelia Avenue
San Dimas, CA  91773
RETURNS DEPARTMENT
RMA # _____________

Please allow us up to ten business days after your item arrives to process your return and issue a credit.

Please contact us if you have any more questions regarding our return policy.